About Us

Net Call Center; It was established in 2008 with the aim of becoming one of the leading companies in the call center sector under the name of “Hem İletişim”.

As the strategic partner of our corporate customers, our primary goals are to manage all channels of customer service, to create customer satisfaction, loyalty and value, and to generate new revenues for our customers through sales-oriented projects conducted through these channels.

Net Call Center, as a company that only produces call center solutions for its customers; It offers operation and support solutions such as call center training, call center setup, consultancy activities, especially outsourcing services. However, in addition to value-added services; It also shares services such as external calls, Tele-Sales, Tele-Payment, Voice Response, E-mail Services, Data Entry and Updates, Collection Management, Complaints and Customer Satisfaction Management with its customers.

Our company has renewed its strong position in the sector with the name "Net Call Center" as a result of the efforts to create a new corporate brand, which it started in 2011, and provides service in Ankara location with over 500 expert and experienced personnel.

Net Call Center, which provides its customers with professional services, which are secured within the framework of ISO 27001 Information Security Management System Standard, ISO 9001 Quality Management System Standard, ISO 10002 Customer Complaints Management System Standard and supported by the latest technology, continues its growth in the sector with confident and strong steps.

Mission

To be one of the main channels that customers and brands can easily reach in the call center sector in which we operate, to understand customers, to keep the satisfaction of our customers and employees while continuing to develop and improve our existing services, to provide innovative, reliable, fast, solution-oriented services in the sectors we serve.

Vision

To grow by providing accurate and quality added value services to customers and brands with our professional team, to add value to communication in this process, to serve as a leading call center in the sector by providing clear solution-oriented communication.